BASIC APPROACH
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Basic Approach
We can help stressed patients by:
• Listening
• Taking a good history, to exclude organic disease and
• Allaying fear by explaining how stress causes real symptoms.
We can also:
• Empathize
• Validate feelings
• Reassure them they aren’t crazy
• Remind them that most people cope pretty well with even really bad
events, and that
• Anxiety and sadness are sometimes normal. We could:
• Comment on how they seem to be coping, and suggest new strategies.
• Do formal counselling if we have time
• Refer for therapy
